Contact information

Contact Information

Thank you for choosing Resin Glow! We're here to help with questions about our products, existing orders, shipping, returns, refunds, and general inquiries.

If you need assistance, please contact our customer support team using the information below.

Business Information

Store Name: Resin Glow
Legal Business Name: TTP ECOM LLC
Website: https://resinglow.shop

Business Address

TTP ECOM LLC
1209 Mountain Road Pl NE STE R
Albuquerque, NM 87110
United States

Fulfillment / Ship-From Address

501 W Blue Bell Rd
Brenham, TX 77833
United States

Customer Support

Email: support@resinglow.shop

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM Eastern Time (ET)
Closed on weekends and public holidays.

Response Time:
We aim to respond to all customer inquiries within 1–2 business days.

Order Assistance

For questions about an existing order, shipping status, tracking information, or delivery concerns, please include your order number in your email.

This helps our support team locate your order and assist you more efficiently.

Returns & Refunds

If your product arrives with a manufacturing defect or is damaged during shipping, please contact us within 14 calendar days of delivery.

Include your order number, a description of the issue, and clear photos or video showing the problem.

Returns are subject to our Return & Refund Policy. We do not offer exchanges or replacement products under our voluntary return policy.

Please do not send products to either business address without receiving return authorization and instructions from our support team.

Get in Touch

Whether you have a product question, need help with an order, or would like to make a general inquiry, we're happy to assist.

Contact us: support@resinglow.shop

Thank you for shopping with Resin Glow.